A decentralized admissions service is available close to the consultation department. On the day of your visit, please go directly to the admissions desk indicated on your appointment letter and/or in the appointment reminder SMS.

On the day of your appointment, please bring:

• a form of identification (French national identity card, French or foreign passport, family record book if your child is a minor, AME card, etc.);
• your social security card or a certificate of entitlement;
• if you are covered by complementary health insurance: your valid membership card;
• if you are a CMU beneficiary: your CMU certificate.

If you are a citizen of the European Union, please bring:

• your identity card or passport;
• your valid European Health Insurance Card (EHIC).

Consultation fees

In most cases, your health insurance fund and your complementary health insurance will cover all or part of the costs.

If you are covered by social security, consultation fees, radiology costs, laboratory tests, etc. are mainly covered by the national health insurance. The portion not covered is called the copayment (“ticket modérateur”). Its amount varies depending on the type of examination and your health insurance scheme. This copayment may either be payable by you or billed directly to your complementary health insurance, provided it is approved by the University Hospital (CHU) and you have submitted the required supporting documents (insurance card, etc.).

Outpatient consultation fees

Emergency department fees

Certain procedures are not covered by national health insurance. The costs are payable by the patient and must be settled either prior to admission or after the consultation (procedures not covered by the official fee schedule).

Care pathway respected: 70% of the consultation fees are paid directly to the hospital by your health insurance fund. The remaining 30% of the consultation fees (the copayment or “ticket modérateur”) may be covered by your complementary health insurance, depending on the level of coverage you have chosen.

Care pathway not respected (outside the coordinated care pathway): a reduced reimbursement rate will be applied by your health insurance fund. You will then be responsible for paying the full remaining balance of the costs.
A patient is considered to be outside the care pathway if they have not declared a primary care physician to their health insurance fund or if they have not been referred by their declared primary care physician.

Private-sector consultations by hospital-based physicians

You also have the option of being treated in the private sector. Current regulations allow physicians working in public healthcare institutions to carry out part of their activity in the private sector within their department of practice. If you wish to be treated in a physician’s private practice, you must request this directly from the physician and obtain their consent.

Prior to any procedure or consultation in the private sector, you must be fully informed of the rules applicable to your choice, including the fees charged for the services provided, any additional charges, and the reimbursement conditions set by the national health insurance scheme.
In the event of hospitalization, if you wish to be treated in the private sector, this option must be requested in writing upon admission, after you have been informed of the specific conditions associated with your choice.

The fees charged, including any additional charges, are clearly and visibly displayed in the waiting room or, if not, in the physician’s place of practice. Physicians providing private-sector services are also required to set their fees with tact and discretion. Patients choosing private-sector care pay the fees directly to the physician.