The right to privacy
The hospital staff at the University Hospital Center (CHU) is committed to respecting your rights and ensuring your peace and privacy are preserved.
The hospital uses automated systems to manage your administrative and medical records. These data, protected by medical confidentiality, are subject to the amended French Data Protection Act of 1978 (Law 78-17) and the European General Data Protection Regulation (GDPR) of 2018, which guarantee the protection of personal information being processed. You have the right to object to the collection and processing of your personal data under the conditions set out by these laws. You may also exercise your right to access, rectify, or restrict the use of your data by contacting the clinical department manager or through your attending physician.
Additionally, you may provide instructions regarding the retention, deletion, and communication of your data in the event of your death (for more information: www.cnil.fr.
For any questions regarding the processing of your data or the exercise of your rights, you may contact the Data Protection Officer (DPO) of the University Hospital Center (CHU):
Post
Centre Hospitalier Universitaire
Direction Qualité et Gestion des risques
Délégué à la Protection des Données
58 rue Montalembert
63003 Clermont-Ferrand Cedex 1
If you encounter difficulties in exercising your rights, you also have the right to lodge a complaint with the French Data Protection Authority (Commission Nationale de l’Informatique et des Libertés – CNIL).
The right to information
During your stay, the medical team will keep you informed about your state of health, making every effort to provide clear and understandable explanations. In this context, you will be asked to give or withhold your consent for any medical procedures or treatments to be carried out.
The University Hospital (CHU) is responsible for safeguarding this information, which may be accessed by authorized healthcare professionals either as part of your ongoing care or for general evaluations of patient health and the quality of care provided.
Additionally, certain anonymized elements of your medical record may be used for medical research or statistical purposes.
If you are being treated in one of the CHU’s certified Rare Disease Centers, a specific software system called BaMaRa (Base Maladies Rares) will be used. This system is shared by all certified centers across France and is designed to collect data specific to rare diseases. Some of your data may be reused for research purposes in a non-identifiable form, provided you do not object.
For more information, please speak with the healthcare professionals involved in your care at the CHU, or visit the website: https://www.bndmr.fr/espace-patients/informations-legales
