Each week, we highlight a dedicated healthcare professional through inspiring testimonials and exemplary practices.
#01
At the Clermont-Ferrand University Hospital, every action matters. Séverine, a nurse, takes the time to inform and reassure patients before each procedure. Because a well-informed patient is a more involved patient.
#02
Carole, head nurse, and Sabrina, nursing assistant, strictly follow the zero jewelry / zero nail polish policy. It’s not a constraint but a true commitment to patient safety and the prevention of hospital-acquired infections.
#03
Pauline and Pauline, both nurses, pay close attention to patient identification during admission. Poor patient identification can lead to serious consequences. The entire team is committed to ensuring reliable and safe care.
#04
Every action matters, every team is committed. Through rigorous coordination and a continuous improvement approach, we build every day a care experience that is humane, safe, and tailored to our patients’ needs.
#05
Identity vigilance is essential to patient safety. The teams, trained and engaged, remain attentive to the patient's identity throughout their care, especially when the patient is not always able to state it.
